Scope in Travel and Tourism industryCareer — By admin on May 29, 2010 at 11:30 am
Travel and Tourism as one of the world’s largest foreign exchange earner among industries, provides employ-ment directly to millions of people worldwide and indirectly through many associated service indus-tries. As a very large industry, it includes Government tourism departments, Immigration and customs services, travel agencies, airlines, tour operators, hotels etc and many associated service industries such as airline catering or laundry services, guides, interpreters, tourism promotion and sales executives etc. Travel and tourism enterprises include major internationals with thousands of workforce, though small private travel agent have handful of employees.
Work in the travel and tourism industry is essen-tially concerned with providing services for people who are away from home, on business or holiday. Travel can be leisure travel involv-ing package tours, pilgrim travel, adventure travel etc or for purely business. Work at every functional level in the industry involves dealing directly with people.
Travel company personnel must be up-to-date on current rules and regulations and documentation required, in areas like cargo, ticketing and passports, visas etc. so as to correctly advise their clients, and to take care of the paperwork when necessary. Besides this, all tourism staff in marketing, counter sales, or guide services, should be knowl-edgeable about the places their clients visit, in terms of general background, how to get there, connections by air, rail and road and the facilities available.
In India, Travel and tourism, as an industry, has been somewhat slower to take off than in many other places. However, with increasing worldwide interest in travel, and with the Government’s encourage-ment of its activities, it is undergoing massive expansion and improve-ment. This forecasts a bright future for all those who choose to make a career of travel and tourism. Young people with drive and a capacity for hard work can rise to top positions very quickly in travel and tourism or even head their own agencies. A job in the industry gives good returns as well as perks including opportunity to see many locales at low prices. Now a days working in an airline, whether on the ground or in flight is an exciting option for many people . In the airlines, one can work as Traffic Assistance, Reservation and Counter Staff, Airhostess and flight pursers, Sales and Marketing staff and customer services. A course in travel and tourism or a qualification on Hotel management helps to get in. The jobs in airlines though challenging are glamorous and afford the possibility of traveling to exciting destinations. Free tickets for the family offered by some airlines are an added advantage. Domestic and international Airlines such as Air India, Indian airlines, Jet airways, Air Sahara, Aeroflot, British Airways, Cathay Pacific, Emirates, Singapore Airlines etc offer employment opportunities with attractive salaries and numerous benefits.
Opportunities are plenty in travel agency business .Many resorts, travel groups use travel agents to promote their tour packages to travelers. They deal with almost everything connected with travel including the shortest route to the destina-tion, travel mode, obtaining important documents that are required like visa, passport, vaccination certificates etc , suitable places to stay, current exchange rates, tourist attractions to visit, climate and they will plan the trip keeping in mind the clients’ preferences, budgets and special needs. In travel agencies there are openings for reservation and counter staff, Sales and Marketing staff, Tour escorts and tour operators, cargo and courier agencies etc. A short tem course or a diploma in travel and ticketing for few months duration will help gain entry into an agency. Several large travel agencies also offer short-term training program-mes, and tend to absorb most of the candidates. Some agencies take in fresh graduates and train them on the job. Most travel agencies demand persons with a pleasing personality and the ability to deal with custom-ers. A knowledge of destina-tions and procedures help a great deal. Now sky is the limit in the field of travel and tourism.